FAQ

Returns/Exchanges

Have questions about our Return/Exchange policy, or want to get one started? Click here!

Shipping

It typically takes 3-7 business days to fulfill and ship an order. You will receive a shipping confirmation email containing a tracking number from USPS as soon as your order has been filled. Please allow 5-7 business to receive your package via ground shipping.

U.S. orders over $75 qualify for free shipping. 

I'm not sure where to start and need help picking out makeup/shades to complement my skin tone.

We got you! Please send a barefaced selfie in natural lighting to info@pinkdustcosmetics.com and tell us how we can help! 

Do you offer wholesale/distributor pricing?

Yes! Please e mail us at sales@pinkdustcosmetics.com and we will be happy to assist further. 

I'm a beauty professional/makeup artist; is there a discount available to me?

Yes! Makeup artists, cosmetologists, and other beauty professionals can obtain a 15% discount code by emailing a copy of your cosmetology license/registration to info@pinkdustcosmetics.com! License image MUST include your license number.

I have another question that isn't answered here!

Please email our Customer Service team at info@pinkdustcosmetics.com and one of our knowledgeable team members will get back to you within 24-48 hours!